FAQs

Do you have towels?

No, for health and safety please bring your own towels.

Do you have showers?

Yes, we have showers located on the second floor.

Where can I park?

Parking is free on Hertel Ave. Outside of the hours 8am-5pm. Parking is also available for free on our side streets, including Parkside.

Where are you located?

Our facility is located at 1585 Hertel Avenue.

Do you offer personal training?

Yes, please click here to learn more about our personal training options.

Can I just signup for classes, or just join open gym?

We offer studio classes and open gym. Clients can choose to purchase a class package , an open gym membership, or both. We also offer an unlimited membership for clients that includes both unlimited classes and open gym.

How do I cancel my membership?

If you need to cancel your membership please email hello@sweatsocietybuffalo.com

I purchased open gym online, how do I get my key fob?

Please stop in during our business hours, weekdays from 8am-11am or 5pm-7pm and on the weekends between 8am-11am to pick up your key fob.

How do I sign up for open gym?

You may sign up for open gym by clicking here or calling 716-510-7936

What are your open gym hours?

Open gym is open daily from 4:30am-11:00pm. Open gym members have key fob access to allow them into the gym anytime during those hours.

I am new to fitness, can I still take class?

Yes, our classes are for all levels- beginner to advanced.

When should I arrive for class?

Please arrive at least 5 minutes early. If it is your first time please arrive 10 minutes early so we can help you get set up for a great workout. Click here for more info about your first class at [Sweat] Society.

What if I am running late to class?

If you are running late please give us a call so that we don’t release your spot to someone on the waitlist. To be respectful of others, there will be no entry five minutes after the class has started.

What is your class cancellation policy?

You must cancel class within 8 hours of the start time or you will lose the class. Unlimited packages will be charged a $10 fee for any late cancel or no show classes.

How does the waitlist work for classes?

If you were looking to take a class that seems to be full, add yourself to the waitlist. Should someone cancel, the list moves up automatically and will enroll the next person in line. If you are moved from the waitlist into the class you will receive an email notification.

How do I sign up for classes?

You can sign up for classes via our website or on the MindBody app.

How do I cancel my membership?

If you need to cancel your membership please email hello@sweatsocietybuffalo.com

I purchased open gym online, how do I get my key fob?

Please stop in during our business hours, weekdays from 8am-11am or 5pm-7pm and on the weekends between 8am-11am to pick up your key fob.

How do I sign up for open gym?

You may sign up for open gym by clicking here or calling 716-510-7936

What are your open gym hours?

Open gym is open daily from 4:30am-11:00pm. Open gym members have key fob access to allow them into the gym anytime during those hours.